Using BetterMind Sleep
Help with the sleep check, your wind-down, or an Evening 5 session.
We’re here to help.
Email support@bettermindsleep.com or call +1 (866) 665-4142 with the email connected to your account and a short description of what happened.
We reply within two business days.
Billing and refunds
Questions about a charge, cancellation, or refund eligibility.
Privacy and account data
Requests concerning your personal information or account access.
Before you write
These answers resolve the most common questions.
- Do I need to download an app?
- No. BetterMind Sleep works in your browser on mobile, tablet, or computer.
- How long are the sessions?
- The core Evening 5 sessions take about five minutes. Your first sleep check takes about two minutes.
- Is this medical treatment?
- No. BetterMind Sleep supports healthy wind-down habits and does not diagnose, treat, or cure sleep disorders.
For billing questions, include the charge date and amount, but never send a full card number or password.
You can also review our Refund Policy and Privacy Policy.